Last modification date: 22 July 2022                                                          

We, SAMA UAE,  provide this privacy policy to address any privacy concerns you may have.                                                          

SAMA UAE,                                                          

“We”, “us”, “our”                                                          

SAMA EMIRATES PROPERTIES, SOLE                                                          

PROPRIETORSHIP L.L.C., a company registered in                                                          

UAE, Abu Dhabi, under CN-1138788 whose registered                                                          

office is at Al Reem Island, Tamouh Tower, 2701, UAE.                                                          


 

User or “you”                                                          

third-party visitor or user accessing the website and is not employed or engaged by SAMA UAE                                                          

data                                                          

collectively all and any information you submit to SAMA UAE via the website.                                                           

Website                                                          

The “website”, “site” you are currently using as [samahomes.com], and any of its sub-domains, unless expressly excluded by their own terms and conditions.                                                          

If you require extra information or have any questions, please get back to us.                                                          

Scope Of This Privacy Policy              

This Privacy Policy applies, without limitation, to any individual or entity that (i) uses our website, (ii) provides us with any personal information.                                                          

Our Commitment:               

With too many frauds and security violations going on on the internet, it is important for us, SAMA UAE, to help our users retain their privacy online and we do that by following different principles in accordance with UAE and worldwide practices for user security and data protection.                                                          

  • We will not use any of your personal information for personal or other uses that are not intended for business purposes.                                                          
  • We will not sell your data to anyone.                                                          
  • We utilize strict security measures to protect your data and personal information from unauthorized users.                                                          
  • We give you the right to control the information you share with us.                                                          

Overview of Our Personal Information Collection and Use               

We summarize the personal information we collect, why we collect it and how we use it, which is further explained in our Privacy Policy below:                                                          

Keep in mind that the actual information we collect, and our use of such personal information varies from one user to another.                                                       

User Information Required by SAMA               

  • For Individual Users: Name - country - phone number - email                           
     
  • For Company Users: Name - company name - email - phone number - logo - head office location - company size - locations where you have properties - the intent of using the website - small description about your company - broker registration number - office registration number.                                  
     
  • Users filling up the properties form*: information related to your property: (owner - title - purpose - type - images -  location[country - city] - price - size - status - amenities - nearby attractions - description - phone and email address)                                           
     
  • Users filling up the project form*: information related to your project: (owner - title - images - location[country - city] - starting price - size - amenities -  description - phone number and mail address)                                           
  • Users registering or filling up the contact us page or the inquiry form: We collect personal identification from visitors when they register on the website and or submit any forms. The information you provide to us will be stored and retained for data processing. Here we require you to fill in your: first name - last name - email - phone number and message content.                                           

Generally, the information we collect do not go far beyond the following:                                                          

  • Identifiers: such as full name and contact information                                                          
  • User Records: personal information that you provide to us in order to access our services                
  • Information about your project/property that you want to list on the website by filling forms               
  • Commercial Information: including records of properties or services obtained or considered               
  • Usage Data: We might also collect details of your visits to the website including, but not limited to, your computer's IP address, password information, page interaction information, traffic data, location data, weblogs, and other data about resources you might access.                                                
  • Geolocation Data: precise location information                                                           

Please understand that we only ask for information we really need                                                          

CONSENT: If you choose not to register or give your personal information, you can still use most of our website but you will not be able to access additional services or certain areas that require registration.                                                          

Who Has Access to My Personal Information?      

  • Our customer service team to address your concerns and inquiries                                                          
  • Our sales agents to match you with your real estate prospect                                                          
  • Our HR team  exclusively  for information related to job vacancies                                                          
  • Other users(potential buyers/sellers) who want to get directly in contact with you to inquire about properties/projects                                                          
  • Our management team                                                          

How We Use Collected Information             

We promise that your personal information and data will only be processed in a way that is legal, fair, and transparent. We collect this information for specific, explicit, legitimate purposes only, and we make sure to limit the amount of information we collect to what is necessary for those purposes.          

Further processing for archiving purposes in the public interest, technical research purposes, or statistical purposes should be considered compatible with the initial purposes.                                                          

  1. Our legitimate interests :                                                           

In furtherance of our legitimate business interests, we may collect, store, and use your personal data and personal information for purposes including but not limited to:                                                          

  • Providing you with relevant information that will allow you to access and use our selling or buying property services.                                                          
  • Notifying you of any newsletters, updates to our services, deals, hot offers, or even updates to our company.                                                          
  • Helping you quickly access real estate prospects(projects, lands, apartments, villas, etc) you request from us or that we believe would interest or benefit you.                                                          
  • Helping sellers sell/rent their properties/projects fast and effectively on the website through our marketing campaigns.                                                          
  • Making the site easier for you to use by not having to enter your information every time you log in.               
  • Improving our understanding of your interests and the way you’re using our services, for our internal marketing and demographic studies, and for the elaboration and offering of location-based services, among others, whereby we may use your information to improve our website and make our design and services better.                                                          
  • Customizing your online experience.                                                          

2)  Contract performance with you:                                                          

We may process your personal data because we've got a contract with you, a contract to which you are a party, in order to fulfill our contractual obligations to you or process your request before entering into a contract,  for purposes including but not limited to:                                                    

  • To provide you with proposals for the services we offer.                                                          
  • To provide you with the services as set out in our agreement or terms of engagement with you or as otherwise agreed upon.                                                        
  • To deal with any feedback or handle any complaints you may have.                                                                                                        

3)  Our legal obligations :                                                                                                                      

We may also process your personal data to comply with a legal obligation we are under,  for purposes including but not limited to the following:                                                          

  • To meet our legal compliance and regulatory obligations.                                                          
  • For the prevention and detection of crime, and in order to assist with possible investigations carried out by competent legal authorities.                                                          

How SAMA Protects My Personal Information                   

We take reasonable measures to ensure your personal information is protected from loss, exposure, misuse, and unauthorized access. Users' records are protected by assigned credentials to exclusively authorized individuals. Your personal data is stored and retained behind secured network databases and only accessible by limited number of authorized personnel.                                                          

Third-party                                                           

This website may contain external links to websites with which we are not affiliated. These links may be featured around our website to provide visitors with relevant information. Third-party and external resources may have their own privacy policy and we accept no responsibility or liability for any activity conducted on these websites.                                                          

We do not regard your information as a commodity, thus, under no circumstances do we sell, trade, or transfer your information to a third party. This does not include website hosting partners who assist us with tools and resources and other parties who take part in operating this website, conducting our business, or servicing you as long as they agree to keep all data confidential.         

We may also release your information when we believe it is appropriate to do so, such as in compliance with the law.                                                          

Cookies                                                          

Cookies are a type of tracking technology that can be used to collect information related to the browser and the operating system, track the number of visitors on the site, and analyze the way visitors interact with the site.                                                          

Cookies can also let visitors modify the website. They, like other tracking technology, cannot gather personal information; however, if you previously gave personally identifiable data, cookies may be linked to such information.                                                          

Cookies are small packets of data that a computer receives in order to identify the user, improve their web browsing experience, and remember and process your presence on the site.                                                           

Type of Cookie                                                          

Purpose                                                          

Strictly necessary cookies                                                          

The proper operation of our website is heavily dependent on these cookies. It is crucial for the proper functioning of our website that these cookies are set. They include, for example, cookies that allow you to log into secured pages of our website and access the services you're on the website for.                                                          

Functionality cookies                                                          

These are used to recognize you once you return to our website to log in. With this, we can personalize our content for you, welcome you back with your name each time you log in, and remember your preferences, for instance, your location, email address, phone number, etc.                                                          

Performance cookies                                                          

We utilize performance cookies to analyze how the website is visited, what is visited for, or how is it performing in order to offer you a better user experience, as well as to manage, operate, and continuously improve our website.                                                          

 

Some third parties that may use cookies on our website include but are not limited to:                                                          

  • Google Analytics                                                          
  • Google Services                                                          
  • Facebook Pixel                                                           

Different browsers provide different settings and it is up to the individual to decide what they are comfortable with. If you want to clear cookies or enable a warning, you can do so from your browser settings. You can also at any time, refuse or decline the cookies.                                                        

Please keep in mind that we may not have access to or control over any cookies used by third-party suppliers.                                                          

Your rights                                                          

Removing Personal Information                                                   

The personal information of a visitor/user cannot be removed or destroyed unless the visitor/user themselves are willing to do so.                                                

Personal information may be retained for the duration required to fulfill the stated purposes unless an extension period is required. Electronic files will be destroyed or altered to render the data illegible.                                                          

Updating Information                                                          

Every reasonable step must be taken to ensure that personal data being inaccurate or having regard to the purposes for which they are processed are erased or rectified without delay. The information provided by you is what we will receive and store. However, you may be entitled to rectify inaccurate or incomplete personal data.                                                           

If you would like to add, update, or delete your personal data yourself, you have the right to review, make amendments, delete, or otherwise exercise your rights and choices over the personal information that we hold, at any time, once you log in to your account.                                                          

We are firmly committed to protecting your privacy. Personal and non-personal information is collected and stored in accordance with the highest privacy and data protection regulations. We have always had a powerful and reliable data protection program in place that conforms with existing legislation norms and adheres to data protection principles, but we realize our duties to update and enhance this program to meet the requirements of the GDPR and CCPA.                                                          

GDPR(Data Protection Rights) Privacy Policy                            

We want to make sure you are completely informed of all of your data protection rights.                                                          

Every user is entitled to the following:                                                          

The right to access your personal data.                                                          

The right to rectify your personal data and/or complete the information you believe is incomplete.   

The right to erase all of your personal data from the website.                                                          

The right to restrict the processing of your personal data. This only applies in certain conditions.  

The right to object to the processing of your personal data. This only applies in certain conditions. 

The right to data portability by requesting that we transfer the data that we have about you to another organization, or directly to you. This only applies to certain conditions.                                                 

 SAMA users have the right to:                                                          

  • Make a request to any business that has collected your personal data to find out what categories and specific pieces of information they have on you.                                                          
  • Request that a business deletes any personal data that he has collected about you 
  • Request that the business does not sell your personal data.                                                          

If you face trouble exercising any of these rights, please contact us.                                                          

Updating Privacy Policy                                                          

As our website grows, we're constantly expanding and updating our privacy policy.                                                          

Any changes to this Privacy Policy will become effective once they are published on our website. We may also notify you of any changes to our privacy policies through any method of contact you specify.